Item is packed, sealed in a clear plastic. We accept returned item(s) only if the seal is not broken. Item(s) must be received within 14 days. Shipping both ways and handling is not, repeat, NOT refundable. Delivery confirmation service or tracking number is required when returning the item(s). We will make a refund as soon as we received the item back in same condition when item(s) shipped to buyer only. Buyer is responsible for return shipping cost. We are sorry, no exchange.